Baseline Privacy Policy

Version 1.0 — Effective 17 July 2026

1. What this policy covers

This policy explains how information is handled when you use the Baseline marketing website and its reference application.

The reference application is a working demonstration of common SaaS capabilities. Its branding, product names, plans and pricing are illustrative. It is not a production customer service, and you should not enter sensitive personal, financial or commercial information.

2. Information you provide

Depending on how you use the site, you may provide:

  • your email address when you create a reference account or request verification;
  • your display name, password and timezone when you complete account onboarding;
  • account-user details that you choose to create in the reference application;
  • information you include in a support request; and
  • information you choose to include in a product enquiry. The marketing contact journey prepares those details in your email application; they are not submitted to Baseline unless you send that email.

Please use only information you are comfortable using in a demonstration environment. Do not enter payment-card details other than the displayed Stripe Sandbox test details.

3. Information generated by use of the site

We process the information needed to operate and protect the website and reference application, including account and user identifiers, authentication and session information, account lifecycle and billing status, audit records, support records, and technical or security events.

The marketing site also stores your selected visual style in your browser's local storage so it can be restored on a later visit. Authentication and onboarding use cookies that are necessary for sign-in, security and completing the reference-app journey.

4. Why we use information

We use this information to:

  • provide and secure the marketing site and reference application;
  • create, verify and administer demonstration accounts;
  • complete the signup, onboarding and account-management flows you request;
  • operate the Stripe Sandbox billing demonstration;
  • respond to support or product enquiries you send;
  • prevent misuse, diagnose issues and improve the reference application; and
  • meet applicable legal obligations.

5. Stripe Sandbox and payment information

The reference application uses Stripe Sandbox. No real payment is taken through the demonstration flow. Test-card details are entered into Stripe's payment interface and are handled by Stripe; Baseline does not store full payment-card numbers or CVCs.

Stripe may process the test customer and transaction information required to run the Sandbox flow. Use the published test details only.

6. Service providers and processing

We may use service providers to host and operate the site, store application data, deliver verification and operational emails, process the Stripe Sandbox flow, and support logging, monitoring, caching and security. These providers process information only as needed to provide their services to us.

Information may be processed in Australia and in other countries where those providers operate.

7. Retention and deletion

We retain reference-account and operational information only for as long as reasonably needed to operate, secure and maintain the demonstration, investigate issues, meet legal obligations or resolve disputes. The reference application may be reset, changed or removed, and demonstration data may be deleted without notice.

8. Security

We use reasonable technical and organisational measures designed to protect information. No online service is completely secure, so please avoid entering sensitive information into the reference application.

9. Your choices and requests

You can choose not to create an account or provide optional information. Subject to applicable law, you may request access to or correction of personal information associated with your reference account, or ask for deletion. We may need to retain limited information where necessary for security, legal compliance or dispute handling.

10. Changes to this policy

We may update this policy as the marketing site or reference application changes. The version and effective date above identify the current policy. Where acceptance is required in the reference application, the version accepted is recorded with the account.

11. Contact

For a privacy question about the marketing site or reference application, use the support details available in the application or the product-enquiry path on this website.